I called 3 different garage door service companies to get an estimate on each. The first to arrive was a representative from a “specialist” in the DFW area. His attitude and demeanor was not friendly and e seemed put out just being in my garage. He provided me with an estimate and I told him I wanted to check with a couple of other companies. He stated with a frustrated and rude tone, “Let me call my boss to let him know why I am leaving here empty handed.” THEN… at 7:00pm I received a call from Texas Overhead Door stating David was on his way. David showed up with a smile on this face and was HAPPY to be there at this late hour… in the COLD to help me. He provided the quote, walked me through the repairs and as he did them he told me what I needed to do down the road if I experienced the same problem. He even repaired my door opener controller instead of trying to get me to spend $70 on a new one!!! David was kind, pleasant and finished the job in well under an hour. Thank you Texas Overhead Door and THANK YOU DAVID!! I hope this email gets to his boss. You guys are the BEST and I will NEVER use anyone else on my mom’s garage, my rental property, or primary residence. I plan to tell EVERYONE what an outstanding experience I had.
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