Matt Arlington, Texas per letter

I wanted to thank your company for an excellent customer service experience recently with regard to servicing our garage door. A neighbor referred us to you after our garage door would stop in middle of opening. We had a great experience with your company, even though the issue was not fixed the first time; we were impressed that everyone on your staff was friendly, responsive and committed to getting the job done right. I wanted to thank you all for the professionalism and commitment to service; as this is lacking in most service businesses these days. We will certainly recommend your company in the future.

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